Job Description

Position :                            Residential Case Manager 
Classification :                   Full-time, Exempt 
Reports to :                        Program Manager 
Location :                           LaPorte, TX 
Benefits :                            Robust benefit package, Generous PTO, Matching Retirement

Position Description :

The Residential Case Manager will provide a range of case management services to youth and their families, enabling them to deal with identified problems interpersonally and within relationships with others. The Case Manager will also provide individual guidance and planning specific to the youth’s needs and care as indicated by the treatment plan. The role is designed to optimize the individual strengths of youth, families, and those associated with them in the most effective and efficient manner possible.

1. Collaborate with TDFPS and residential staff to enhance relationships and engagement with clients in the program or assist with preparation for independent living.
2. Develop, review, and update service plans for respective child in care.
3. Maintain regular contact with approved family members, managing conservator and supportive adults to provide updates on the client’s progress while in care, with the goal of developing a partnership between Residential Services and the client or all supportive members.
4. Coordinate and schedule client visits with individuals on a client’s approved contact list.
5. Assist with Residential Services intake procedures and discharge planning for all clients.
6. Responsible for modeling effective communication styles and assistance in advocating for and gaining access to community services, which support clients personal and program goals.
7. Responsible for reporting any changes in the client’s physical condition, environment and/or problems related to the client in a timely manner.
8. Ensure client receives routine care as needed as well as required medical and dental visits in a timely manner.
9. Work closely with program staff as well as other DCC programs and community resources to plan, schedule, and implement services and/or enrichment activities.
10. Follow all agency/department/program policies and procedures and comply with the legal and regulatory requirements of the Council on Accreditation, Youth for Tomorrow, Residential Child Care Licensing, Residential Child Care Contracts, and other appropriate regulatory bodies.
11. Serve as liaison to TDFPS caseworkers and Residential Child Care Licensing as well as to youth when in school.
12. Provide TDFPS caseworkers and court appointed advocates (e.g., CASA, attorneys) with regular updates on clients’ progress and plan of care.
13. Coordinate treatment and participate in permanency planning efforts by consulting and collaborating with TDFPS and invested parties and participating in permanency hearings, reviews and select staffing, when requested.
14. Complete quarterly peer reviews for all client files in the residential program.
15. Assist in treatment planning by participating in monthly treatment team staffing as a member of the Residential Services Treatment Team.
16. Evaluate, re-evaluate and approve restrictions imposed on a youth in the program that has not been reviewed and approved by the service planning team.

Required Qualifications :

• Bachelors degree in health and human services or related field.
• Three (3) years’ experience in case management, crisis intervention, and child welfare.
• Some experience working with at-risk youth.
• CPR and First Aid Certification or willing to obtain within 60 days of hire.

Preferred Qualifications :

• Experience working in a therapeutic residential setting.

Knowledge, Skills, and Abilities :

• Knowledge of residential service’s safety practices and protocols for children and adolescents.
• Flexibility and resourcefulness in dealing with new problems and changing circumstances.
• Ability to work with culturally diverse populations and work force.
• Ability to work flexible hours which vary according to client needs.
• Must have knowledge of trauma informed care and the practice of crisis intervention.
• Ability to participate effectively in client and case staffing with effective communication skills.
• Must be able to relate to professionals and families from a variety of different disciplines and agencies.
• Must have above average assessment, written and verbal communication skills.

Work Conditions :

• Environment: Residential
• Range of Schedule: Flexible work hours Mon – Fri, 7:00 am – 8:00 pm
• Travel:  Occasional. (Valid Texas driver license and proof of current auto insurance required)
• Potential exposure to blood and body fluids
• May be required to restrain clients up to 200lbs

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.

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