Operations Manager | Full-Time | Federal Way Performing Arts and Event Center Job at AEG, Federal Way, WA

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  • AEG
  • Federal Way, WA

Job Description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

Utilizing independent judgment, the Operations Manager supervises and coordinates the day-to-day operations of the facilities, including set-up/changeovers, stagehand labor, and repairs and maintenance. This position provides overall administrative planning, direction, training and policies to staff, assuring the highest quality service to assure client satisfaction.

This role will pay an annual salary of $78,000-$85,000.

Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until August 13, 2025.

Responsibilities
  • Manage overall daily operations of the facilities.
  • Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
  • Oversee all production, audio visual, and lighting needs; secure any rentals needed to successfully produce events.
  • Effectively monitor and troubleshoot all audio, video, and lighting signal flow from source to destination within venue grounds.
  • Responsible for all technical and production-related items for events, including but not limited to: internet/data needs, audio-visual equipment, lighting equipment, projectors, etc.
  • Help transition the space from one event to the next including, but not limited to: moving of acoustic and orchestra panels, adjusting orchestra pit height, moving of mix positions, and fly-rail operation.
  • Assist with planning and execution of building maintenance, repair, and capital projects.
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
  • Manage labor hours for staff and temporary workers.
  • Report labor allocations to the Finance Department.
  • Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
  • Provide support and management oversight of custodial services including daily cleaning, pre-event, event and post-event cleaning, and day-to-day operations.
  • Assists in negotiation and administration of contracts with outside vendors including pest control, equipment rentals, seasonal landscaping, etc.
  • Ensure staff is working safely, efficiently and are aware of proper safety guidelines.
  • Order supplies, materials, and tools as needed.
  • Develop and maintain an accurate record keeping system, including equipment maintenance and inventory logs.
  • Requires frequent bending, carrying, moving, climbing, working from various heights, lifting 15-50 pounds, sitting for prolonged periods, exposure to moderate to loud noises, and extensive walking through the building.
Qualifications
  • Minimum of three to five (3-5) years' experience in an operations position in theater, arena, convention center or public assembly facility with knowledge of production and audio/visual, set-up/housekeeping and event logistics including progressive supervisory responsibility.
  • Experience and working knowledge of audio-visual equipment, lighting, electrical, refrigeration, and plumbing.
  • Bachelor's degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
  • Familiarity with OSHA requirements.
  • Strong interpersonal skills required; including excellent verbal and written communication skills in the English language.
  • Self-motivated with excellent organizational skills.
  • Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.
AEG

Job Tags

Holiday work, Full time, Temporary work, Seasonal work, Flexible hours, Afternoon shift, Early shift,

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